For 24/7 response there is a nominal fee, which is credited if you decide to use us for repairs. For major renovations, there is no fee.
We do charge call-out fees for emergency services. It all depends on when you need us…if it is on a weekend, out of regular hours of business, or statutory holiday this will affect the overall cost. We make our customers fully aware of any costs before we book you for a call-out.
Please speak to our office team, when booking your project or your technician. We have built relationships with a trusted network of skilled partners that provide many of the home construction services associated with plumbing and heating.
Yes! All employees are police-checked and drug tested. Your safety and home security are of utmost important to us, so all employees are subject to a rigorous hiring process to ensure your experience is pristine
Plumbing problems don’t happen between 8 and 5, Monday through Friday. We will do everything within our power to fix your problem immediately, regardless of when it happens. We have plumbers on call 24/7 ready for any plumbing emergency.
This is a difficult question and our best answer would be YES! You will be at risk of leaks and water damage as long as you have Poly-B in your home. We can repair it but with no guarantees of when another leak will appear. Talk to us about our payment options if you have concerns about the costs incurred with Whole house repiping.